privacy policy

Privacy Policy

Please be assured that personal details will be secure. We require personal  information:

  • To provide the most appropriate eye care
  • To provide eye  care and eye wear  products
  • For administrative purposes and to provide quality eye care and customer service by matching your existing record or  creating a new record for you.


We comply with the Privacy Legislation Acts of the Commonwealth and State Governments of Australia and in accordance with the Acts we recognise each person’s right to privacy and confidentiality. As such:

  • Only relevant personal information will be collected with prior Consent.
  • Personal information will not  be disclosed without prior consent from the individual except:
    • in emergency situations for example in the event of a patient’s incapacity
    • when we are required to do so by law
  • This web-site can be viewed without disclosing personal information. Any personal information provided through our web-page forms is protected by this Privacy Policy.
  • We may use or disclose personal information to provide patients with eye care recall notices and or appointment  reminders by letter, email , text messaging service or telephone.
  • All confidential information will be archived or disposed of securely.
  • We do not sell or share email addresses or any other information collected at this web site.
  • Requests for personal information can be made by contacting us.