Please be assured that personal details will be secure. We require personal information:
- To provide the most appropriate eye care
- To provide eye care and eye wear products
- For administrative purposes and to provide quality eye care and customer service by matching your existing record or creating a new record for you.
We comply with the Privacy Legislation Acts of the Commonwealth and State Governments of Australia and in accordance with the Acts we recognise each person’s right to privacy and confidentiality. As such:
- Only relevant personal information will be collected with prior Consent.
- Personal information will not be disclosed without prior consent from the individual except:
- in emergency situations for example in the event of a patient’s incapacity
- when we are required to do so by law
- We may use or disclose personal information to provide patients with eye care recall notices and or appointment reminders by letter, email , text messaging service or telephone.
- All confidential information will be archived or disposed of securely.
- We do not sell or share email addresses or any other information collected at this web site.
- Requests for personal information can be made by contacting us.